A Lecturer of Simon Diedong Dombo University of Business and Integrated Development Studies (SDD-UBIDS), Dr. Alfred Dongzagla has on Friday, 31st October 2025 expressed distaste over some last minute management decisions that Affected his wife psychologically at the Wa Airport urging management to Swifty address them.

Narrative by Dr Dongzagla

PassionAir, stop ambushing and causing emotional stress to 32+ weeks pregnant women at check-in by demanding for medical reports. If it’s a policy requirement, make that information available on your website or during booking.

I am currently in Wa with my family. My wife had a programme to attend in Accra on November 1, 2025. On October 23, 2025, I booked a Passion Air flight for her to travel on October 31, 2025 (today).

During the booking process, at no point was I asked whether the passenger was pregnant, let alone how far along she was.

Today, when she arrived at the airport to board her flight, everything seemed fine at the beginning. Her national ID was checked, and she was issued her boarding pass. Then suddenly, she was questioned about her pregnancy and told that all women who are 32 weeks pregnant or more must present a medical report before boarding. She had no such report because this requirement was never made known during booking.

Despite explaining, she was told she couldn’t board without the report. We had barely an hour to get one. I had to drive at high speed to her hospital to secure a report from her doctor. Though she eventually boarded, the experience caused us needless stress and emotional distress.

PassionAir, if you require medical reports from pregnant women, kindly make this information clear and accessible during the booking process and not at the check-in counter. Passengers deserve transparency, not last-minute surprises that endanger their safety and peace of mind.

By: Dr Alfred Dongzagla